It was everyone. I don't know why we were down, but I submitted a support ticket to directspace and they brought it back up.
Do you know how many hours we were down? I was busy and haven't been able to check. It would have been disastrous if there was a problem today, it's the start of the tournament! Anyways, this is the first downtime we've had in some time (except the DNS server problem a few weeks ago which was my fault).